Air France has a 24-hour cancellation policy for tickets purchased on their website (www.airfrance.us) for flights to or from the USA, allowing full refunds within 24 hours of purchase, provided the booking was made at least seven days before the flight's departure. Beyond the 24-hour window, cancellation policies vary depending on the fare type and specific circumstances, with some fully flexible fares offering free cancellations, while others may incur fees or result in a travel voucher.
Air France’s cancellation policy offers travelers various options depending on the fare type and timing of the cancellation. For bookings made directly through Air France, passengers benefit from a 24-hour risk-free cancellation period, allowing full refunds if the flight is at least seven days away and cancellation occurs within 24 hours of purchase. This applies to all fare types. For refundable fares such as Fully Flexible Economy, Premium Economy, Business, and First Class, travelers can cancel at any time before departure and usually receive a full refund with little or no penalty. On the other hand, non-refundable fares, like Economy Light, typically do not qualify for cash refunds after the 24-hour window; instead, cancellations result in travel vouchers or credits that must be used within a set time frame and are subject to terms and conditions. If Air France cancels a flight or significantly changes the schedule, passengers are entitled to a full refund or the option to rebook without penalty. In exceptional situations such as medical emergencies or unforeseen events, the airline may waive cancellation fees and provide refunds even for non-refundable tickets, provided appropriate documentation is submitted. Cancellations can be made online through the Air France website’s “My Bookings” section, by calling customer service, [1_83 38 45 18 58 or in person at ticket offices or airport counters. Refunds are generally processed within 7 to 20 business days, depending on payment method and circumstances. Understanding these policies helps travelers manage their bookings effectively, ensuring flexibility and minimizing inconvenience when plans change.