Swiss International Air Lines Cancellation Policy (in paragraph form):

Swiss International Air Lines offers a structured and flexible cancellation policy designed to accommodate various fare types and travel needs. The ability to cancel a flight and receive a refund depends primarily on the fare class you’ve booked. Passengers who purchase refundable tickets, such as those in Business or First Class, can typically cancel their reservations at any time and receive a full refund to the original method of payment, minus any applicable service charges. On the other hand, non-refundable fares, often found in Economy Light or Economy Saver classes, are more restrictive. If canceled, these may not qualify for a cash refund; instead, you might receive a partial refund in the form of a travel voucher or none at all, depending on the ticket conditions.

Swiss also offers the flexibility of rebooking or canceling flights online through their website or mobile app. For cancellations made within 24 hours of booking, regardless of fare type, you are usually eligible for a full refund with no penalty, provided the flight is at least 7 days away — a policy aligned with U.S. DOT regulations for flights to or from the United States.

For added flexibility, Swiss offers passengers the option to purchase rebookable or cancelable fares, or additional cancellation insurance during booking. In case of involuntary cancellations (e.g., flight disruption, schedule changes, or airline-initiated cancellations), passengers are entitled to a full refund or rebooking at no extra cost, regardless of fare class.

Additionally, in situations like illness or family emergencies, Swiss may offer compassionate waivers, especially when documentation (e.g., a medical certificate) is provided. Refunds, when applicable, are generally processed back to the original form of payment, but timelines may vary.

For the most accurate and personalized details, passengers are encouraged to review the specific fare conditions attached to their booking or contact Swiss customer service directly.[1_833-845-1858