When it comes to air travel, preparation is key especially when you're flying internationally or on a tight schedule. For travelers flying with LUFTHANSA Airlines, one of the first steps in ensuring a smooth journey is understanding the check-in process. Whether you're flying out of Colombo or connecting through another city in Asia or the Middle East, knowing how early you can check in and the different check-in options available will help you avoid unnecessary stress and delays.
This comprehensive guide explains when and how you can check in for your flight with LUFTHANSA Airlines, the methods available, deadlines to be aware of, and best practices to follow for a seamless travel experience.
LUFTHANSA Airlines Check-In: How Early Can You Start?
LUFTHANSA Airlines offers flexible check-in options for the convenience of its passengers. You can begin checking in as early as 48 hours before your flight’s scheduled departure but the exact timing depends on whether you’re checking in online or at the airport.
1. Online and Mobile Check-In: 48 to 2 Hours Before Departure
LUFTHANSA Airlines provides a user friendly online check-in facility that opens 48 hours prior to your scheduled departure time and remains available until 2 hours before takeoff. This option is ideal for travelers who want to save time at the airport and have more control over their journey.
Here’s what you can do during online check-in:
Select or change your seat
Enter Advance Passenger Information (if required)
Add and pay for baggage
Download or print your boarding pass
To check in online, simply visit LUFTHANSA Airlines’ official website or use their mobile app. This service is available for most international and regional routes operated by the airline.
Online check-in is especially useful if you're traveling with hand luggage only, as you can bypass the main check-in counters and proceed directly to security and your boarding gate.
2. Airport Check-In: 3 to 2 Hours Before Departure
If you prefer or need to check in at the airport for example, if you require special assistance or have complex travel documentation LUFTHANSA Airlines also operates traditional check-in counters at all airports where it flies.
Here’s a general breakdown of airport check-in timing:
For International Flights:
Check-in counters open approximately 3 hours before departure
Counters close 60 minutes before takeoff
For Regional or Domestic Flights:
Counters typically open 2 hours prior
Close around 45 minutes before departure
It’s strongly recommended to arrive at the airport well in advance, especially for international flights. Aim to be there at least 3 hours before departure, as immigration and security checks can take time—particularly at busy hubs like Bandaranaike International Airport (CMB).
3. Self-Service Kiosks and Bag Drop Counters
At major airports such as Colombo’s Bandaranaike International, passengers can take advantage of self-service kiosks for quicker check-in and baggage processing. These kiosks allow you to:
Check in
Print your boarding pass
Print bag tags (if applicable)
Bag drop counters are available for those who checked in online but still need to check luggage. These typically open 3 to 4 hours before departure and close 1 hour before the flight.
Note: Availability of self-service kiosks varies by airport. Always check in advance if this option is offered at your point of departure.
Why Check In Early?
There are several advantages to checking in early with LUFTHANSA Airlines whether online or at the airport. These include:
1. More Seat Options
Early check-in gives you access to a wider range of available seats. You’ll have a better chance of securing an aisle or window seat, or one closer to the front of the cabin.
2. Save Time at the Airport
If you’ve already checked in online and have no checked luggage, you can head straight to security, skipping long lines at the check-in counters.
3. Avoid Last-Minute Stress
Traveling can be unpredictable. By checking in early and giving yourself extra time at the airport, you reduce the risk of missing your flight due to traffic, long security lines, or unexpected delays.
4. Fewer Fees and Issues
Online check-in may help avoid certain fees that apply to last-minute airport changes or seat selections. It also gives you the opportunity to double-check passport validity, visa requirements, and other travel documentation ahead of time.
Boarding Time and Deadlines to Keep in Mind
LUFTHANSA Airlines, like most carriers, has strict deadlines for boarding to ensure on-time departures.
Final boarding call is typically 30 minutes before departure
Boarding gates usually close 15–20 minutes before the flight
If you're not at the gate on time, your seat may be released, and you may be denied boarding even if you're already checked in.
Always proceed to your gate well ahead of the boarding time indicated on your boarding pass.
Customer Support and Assistance [1_866 551 1186
If you experience any issues with check-in—such as problems retrieving your boarding pass, concerns about travel documents, or questions about baggage you can contact LUFTHANSA Airlines’ 24/7 customer support at:
📞 +1-866-551-1186
The airline’s customer service team can help with:
Online check-in difficulties
Special service requests (e.g., wheelchair assistance)
Reservation updates or corrections
Travel document questions
LUFTHANSA Airlines Check-In Timeline: At a Glance
Check-In Method Opens Closes Recommended For
Online/Mobile Check-In 48 hours before 2 hours before Most passengers; those without checked luggage [1_866 551 1186
Airport Check-In (Intl) 3 hours before 60 minutes before Passengers needing assistance or document checks
Airport Check-In (Regional) 2 hours before 45 minutes before Regional travelers, domestic routes
Bag Drop Counters 3–4 hours before 1 hour before Online check-in users with checked baggage
Self-Service Kiosks 3 hours before 1 hour before Faster airport check-in without counter queues
Final Tips for a Smooth Check-In Experience
Download the LUFTHANSA Airlines app: Stay updated on flight status, gate changes, and boarding times.
Have documents ready: Ensure your passport, visas, and other documents are valid and accessible.
Weigh your bags at home: Avoid overweight baggage fees or last-minute repacking at the airport.
Use a travel wallet: Keep all your boarding passes, IDs, and documents organized and easy to reach.
Conclusion
In summary, passengers flying with LUFTHANSA Airlines can check in as early as 48 hours before departure when using online or mobile options. These digital methods offer flexibility, convenience, and time savings—especially when paired with self-service options at the airport. For those checking in at the airport, it’s best to arrive early, as counters close 60 to 45 minutes before departure, depending on your route.
By taking advantage of early check-in options and arriving well ahead of time, you can ensure a smooth and hassle-free start to your journey with LUFTHANSA Airlines.