Tickets purchased directly from Delta, including Delta Main Basic (Basic Economy) fares, are included in our 24-Hour Risk-Free Cancellation policy. This means you have up to 24 hours after booking to cancel your ticket for any reason and receive a full refund with no change or cancellation fees.
Delta Air Lines offers a 24-hour cancellation policy for tickets purchased directly through their website or app. This allows customers to cancel for any reason and receive a full refund within 24 hours of booking. For flights originating in the United States, Canada, or the Caribbean, there are no change fees for tickets other than Delta Main Basic fares.
Delta Airlines Cancellation Policy
Delta Airlines offers a flexible and traveler-friendly cancellation policy, making it easier for passengers to modify or cancel their travel plans when necessary. For most domestic and international flights originating in the United States, Delta has eliminated cancellation and change fees on Main Cabin, Comfort+, First Class, Premium Select, and Delta One fares. This means if you cancel one of these ticket types, you won’t be charged a penalty, and you’ll receive an eCredit for the ticket’s value, which can be used toward future travel with Delta. However, this flexibility does not typically extend to Basic Economy fares. These tickets are non-refundable and non-changeable, although Delta may occasionally allow modifications or cancellations for a fee depending on the situation or promotional terms.
If you cancel your flight within 24 hours of booking, Delta offers a full refund on all ticket types, including Basic Economy, as long as the reservation was made at least seven days before departure. This is in line with the U.S. Department of Transportation’s 24-hour risk-free cancellation policy. For refundable tickets, passengers can cancel anytime before departure and receive a full refund to the original form of payment. These tickets tend to be more expensive but offer greater peace of mind and flexibility for travelers with uncertain plans.
When you cancel a non-refundable ticket, instead of a refund, you’ll get an eCredit for the value of the flight, which must be used before its expiration usually one year from the date the ticket was issued. If you booked using SkyMiles, Delta allows you to cancel your award ticket without a fee, and the miles will be redeposited into your account. Any taxes or fees paid in cash will be refunded as well.
Delta also offers trip protection insurance during the booking process, which can cover cancellations due to covered events like medical emergencies or severe weather. If Delta cancels your flight or significantly changes your schedule, you are entitled to a full refund, even if you purchased a non-refundable ticket.
You can cancel flights online through the “My Trips” section on Delta’s website or mobile app. For assistance, Delta’s customer service is available 24/7. Overall, Delta’s cancellation policy gives travelers a fair amount of flexibility, especially when booking beyond Basic Economy. Whether you're rescheduling a trip or facing an emergency, Delta makes it relatively easy to adjust your travel without major financial penalties.
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